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Jennifer
Cheryl Butterworth is fantastic, I felt we built up a good friendship
Please describe the level of service you received on your initial contact with Profile, whether by telephone, Internet or mail.
Excellent
How would you rate the level of information you received?
Very Good
Was your enquiry dealt with promptly, in a friendly manner and with discretion?
Very much so
How would you describe your initial consultation with the co-ordinator before you met the surgeon?
Very understanding, friendly and informative
How was your consultation with the surgeon? (Please feel free to go into more detail)
Mr Iregbulem- I couldn’t ask for better- discussing very personal issues would have been very hard and embarrassing but Mr Iregbulem put me at ease instantly
Please describe your hospital care and whether you were happy with the service you received there..
Nurses very caring and attentive couldn’t ask for better
Finally, how would you rate the level of after care you received, following your procedure?
Excellent
(Original Testimonials are Available for Inspection at Profile Head Office)
Maria
I have recently undergone breast reduction surgery with Profile Cosmetic Surgery. From the very first meeting with my patient co-odinator, Cheryl Butterworth, I knew that I had chosen a professional and reputable organisation.
After that initial consultation I was able to ring Cheryl at any time and was reassured by her knowledge and confidence.
Mr Iregbulem, the surgeon who performed my reduction, was equally thorough and four months later my operation took place.
The post-operative care was faultless and the hospital and staff were wonderful. Since my operation there have been no problems at all, and during my follow up appointments any questions have been answered and explained very throughly.
To anyone who is thinking of undergoing any cosmetic procedure with Profile, I would have absolutely no hesitation in recommending them. Their before, during and aftercare is second-to-none and you will be in very safe hands.
This operation has been a life changing experience for me and I can't thank them enough.
(Original Testimonials are Available for Inspection at Profile Head Office)
Marian
I have wanted a breast reduction since I was 17. 27 years and 3 children later I really needed a breast reduction but I would still be agonising if I hadn't contacted you.
I have always been so scared of having the operation, the risks of the general anaesthetic, the chance that I may not like the result. The embarrassment of revealing myself to a stranger, the scarring, etc. All through my life I have mulled over the pros and cons.
Eileen has been brilliant. Patient, kind, totally understood where I was coming from and at no time put any pressure on me. I talked a lot, she listened, just what I needed and I finally plucked up the courage to see the surgeon. She went with me too, all the way to Harley Street to see Mr Iregbulem.
Once I had been speaking with him for only a few minutes I knew that I wanted to go ahead as soon as possible. His manner was so reassuring and genuine. I found him honest, informative and noted his absolute attention to detail. I left feeling very confident and looking forward to the new me.
From then on things moved quickly. Eileen managed to squeeze me in and within two weeks I found myself on the way to the hospital. She chauffeured me to and from the hospital. The nurses at the hospital were lovely. They were kind and thoughtful. In fact I didn't have to ask for anything, I felt spoiled. The night nurses were amazing. Nothing was too much trouble and they had a great sense of humour. The operation went brilliantly I woke feeling bright and comfortable and was mobile immediately, which is good for me as I have been quite poorly in the past. The anaesthetist was obviously top notch.
Even the day after my operation my breasts looked amazing. They were quite a challenge but Mr Iregbulem had performed magic, he had made them beautiful. I would never have believed it possible.
Post operative care was great. Sharon (the nurse) came to my house to remove the stitches and responded immediately to any little query I had. The scarring is much less than I expected. Very little of the scarring actually shows when looking straight at them, the stitching is so neat. I am very happy and will be forever grateful.
I am three weeks on now, and I feel great!!! The only problem I have now is how to express how much I appreciate what all of you have done for me and how already my life has changed for the better.
Thank you.
(Original Testimonials are Available for Inspection at Profile Head Office)
Ayode
I have considered breast reduction since I was a teenager. From puberty I have found it awkward and cumbersome living with a chest that I simply found too large.
I have now reached a time in my life when I can make my needs a priority. I felt it was in the long term interests of my general health and well being to put myself forward for breast reduction.
I picked your organisation to perform my procedure after careful research and several other consultations. You offered a more sensitive and well informed approach and your expertise with Afro-Caribbean skin and scarring was particularly important to me.
Although it is early days, only a month since my operation, I would like to put on record my satisfaction to date. You have personally been involved at all stages, along with all your team, from Cheryl the patient co-ordinator, to each and every nurse of who have treated me with professionalism and kindness. Being cared for with a smile does make a difference to aftercare and I’m sure these standards of care will continue.
I would have no hesitation in recommending your clinics to other people with similar requirements. Thank you for making the whole process a lot easier than I envisaged.
Yours sincerely,
Ayode
(Original Testimonials are Available for Inspection at Profile Head Office)
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